Within the framework of the project titled “Improving Financial Consumer Protection in the OIC Member Countries” (2017-TURFINAN-463) being implemented by the Ministry of Trade of Turkey, a two-day workshop has been conducted between 26-27 September, 2018 in İstanbul. The workshop was attended by a total of 46 participants from Azerbaijan, Algeria, Gambia, Iran, Jordan, Malaysia, Nigeria, Pakistan, Tunisia, Turkey, Sudan and Saudi Arabia.

The workshop focused on consumer protection policies, financial fraud cases, crypto currencies, alternative dispute resolution solutions and best practices in financial consumer protection field in the OIC countries. In addition, a draft strategy document on financial consumer protection has been prepared in order to facilitate cooperation among the OIC countries and this document will be finalized based on the written contributions of the participating countries.